Insurance Business recently announced AHI has received the gold medal for Underwriting Agency of the Year in the Accident and Health category, for the sixth consecutive year, as voted by Brokers.
As always, we cannot thank our Broker family enough for their continued support, particularly during such a tumultuous year for the industry as a whole.
Knowing that we continue to support our Brokers and their clients with the best cover, underwriting service and claims management is something we have been proud to uphold throughout our 20+ year history.
Excerpt from Insurance Business Magazine
For the past six years, Insurance Business has reached out to readers to uncover Australia’s standout underwriting agencies and find out what distinguishes them as leaders in their field. Once again, IB gave brokers the chance to provide feedback on agencies across 11 product categories...We also asked brokers to single out their favourite products and tell us what’s most important to them in their dealings with underwriting agencies.
During what’s turned out to be a horror year for the world, Australia’s insurance industry has not remained untouched. Natural disasters swept across the country in the early months of the year, swiftly followed by the COVID-19 pandemic. Though signs of stability are beginning to emerge, it’s difficult to say with any certainty how 2021 will look. The only thing that’s certain is that it will be different.
With that said, this year’s survey reveals a remarkable consistency in what brokers are seeking from underwriting agencies. Every year since the inception of the Brokers on Underwriting Agencies survey, brokers have ranked coverage as the most important aspect of their relationship with underwriting agencies. Commission structures remain firmly ensconced at the bottom of their priorities; though some of the heat directed at commissions during the financial services royal commission has faded, it’s clear that they are not a driving force. The biggest surprise among this year’s results was broker support, which fell several places on the list of priorities. Perhaps this is something brokers have come to see as a default expectation, rather than a prospective deal-breaker...
Accident and health
Accident and health is a field dominated by direct business – so to attract the attention of brokers, an agency must truly, in the immortal words of Judas Priest, be “delivering the goods”. So perhaps it’s not so surprising that this year’s winners remain unchanged from previous years. It’s a clear indication that brokers understand the power of loyalty – and that once they decide they like something, there’s compelling reason to stick with it.
Read the full article Insurance Business Mag
